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Another pressing question that every retail brand is tired of answering: how do you handle returns and exchanges? In addition to having a dedicated section or page regarding the return and exchange process on your website (do you have one yet?), you should have a question and answer on your FAQ page that explains it to your shoppers.

Make sure that you’re clear about:

• Which products can be returned
• How long the return period lasts
• What the process involves
• How returns are issued
• How returns are shipped back
• The exchange process and when exchanges are an option

Another pro tip here: don’t make people pay for return shipping. They’re already taking the extra step of returning something. Provide a prepaid shipping label or allow them to drop it off at a shipper or the USPS location nearest them so that it’s as hassle-free as possible. In your FAQ section, tell them about this feature. 

You can contact us by filling out the form above or emailing us at contact@fabustyles.com.

We aim to ship within 1-3 business days.

Orders above $75 will have free shipping.